Shipping policy

Posting and packaging

At Ziggle we work really hard to make sure you receive your Ziggle products as quickly as possible. Please find below details of our delivery times and costs. If you have any questions or requests, please do get in touch and we will do everything we can to help.

Standard Tracked UK delivery

We have tried to keep our delivery prices down as much as possible. We charge just £3.99 for standard delivery on orders under £30 and offer FREE standard postage for orders £30 and over!

Standard deliveries to UK should take no longer than 5 working days from placing your order, often quicker.

Express Tracked UK delivery

If you need your Ziggle goods quickly, please opt for our £4.99 express tracked UK delivery service for delivery within 1-3 days, often next working day delivery. 

Amazon Prime for Next Day delivery in the UK

If you love amazon, please find a wide selection on amazon.co.uk to order via Amazon Prime for next day delivery within the UK.

Returns made simple

We hope you will be delighted with your Ziggle purchase. But, if you wish to return it for any reason, we have a returns and exchange policy to make this as simple as possible.

Please return the goods in their original condition and with labels intact within 21 days of receipt.

To help us to process your return, alongside the goods, please include your name, address and invoice number. Please also tell us the reason for your return and whether you would like a refund or exchange. Please send this safely to:

Ziggle Baby Ltd
Unit 4 Rupert Park
London Road South
Poynton
Cheshire
SK12 1PQ
UK

Exchange orders are processed on receipt and your replacement item will be dispatched within three days, provided it is in stock. If your replacement item is out of stock, we will give you an expected delivery date or suggest an alternative product.

Items returned for refund will be credited back using the same payment method you used originally.

Unfortunately, we are unable to refund the returns postage and packaging costs however we will not charge to post your exchanged item to you. It is your responsibility to ensure that goods arrive safely.